The Admin Portal | Ben Support
The Admin Portal
For queries on how to use the Admin Portal
Getting Support at Ben
- How to rate the priority of my Support Ticket
- Your guide to getting customer support at Ben
- Ben Support a Complete Guide for Admins
Managing Your Account
Managing Employees
- Reward & Recognition Module
- Manually removing/adding an employee from a programme
- Manually adding new users to the platform
- Deactivating a user profile within the platform
- How to action incomplete data and missing enrolment data
- What are the different roles & permissions?
- Exclude users from the HRIS on the admin portal
- Assigning Custom Roles To Admins
- Creating & adding tags/notes to an employee
- Viewing system notification sent to employees
- View custom roles and permissions for admins
Managing Allowances
- Managing a Budget
- Deducting funds from a user's card
- How to check the features enabled for an allowance
Managing Benefits
- How to check why an employee is not eligible for a benefit
- How to re-order benefit tiles
- Edit a benefit on behalf of an employee
- How do I edit a benefit on the admin portal?
- Manually opt an employee out of a benefit via the admin portal
- Creating a benefit in the admin portal
- Viewing an employees benefit enrolment history
- Checking an employees benefit/programme eligibility
- Automatic Benefit Re-enrolment