# The Ben Card For queries on how to use your Ben card --- ### Will I receive funds back on my card if refunded with a merchant? [https://help.thanksben.com/en/articles/11331052-will-i-receive-funds-back-on-my-card-if-refunded-with-a-merchant](https://help.thanksben.com/en/articles/11331052-will-i-receive-funds-back-on-my-card-if-refunded-with-a-merchant) ### What happens when my card is due to expire [https://help.thanksben.com/en/articles/13159180-what-happens-when-my-card-is-due-to-expire](https://help.thanksben.com/en/articles/13159180-what-happens-when-my-card-is-due-to-expire) ### Is my Ben Card an actual card? [https://help.thanksben.com/en/articles/13213951-is-my-ben-card-an-actual-card](https://help.thanksben.com/en/articles/13213951-is-my-ben-card-an-actual-card) ### Does Ben Charge an FX fee? [https://help.thanksben.com/en/articles/13214494-does-ben-charge-an-fx-fee](https://help.thanksben.com/en/articles/13214494-does-ben-charge-an-fx-fee) ### Capital One: How To View Your Card Details [https://help.thanksben.com/en/articles/13215143-capital-one-how-to-view-your-card-details](https://help.thanksben.com/en/articles/13215143-capital-one-how-to-view-your-card-details) ### Ordering and receiving your physical Ben card [https://help.thanksben.com/en/articles/4846503-ordering-and-receiving-your-physical-ben-card](https://help.thanksben.com/en/articles/4846503-ordering-and-receiving-your-physical-ben-card) ### Adding your Ben card to Apple Pay [https://help.thanksben.com/en/articles/6004061-adding-your-ben-card-to-apple-pay](https://help.thanksben.com/en/articles/6004061-adding-your-ben-card-to-apple-pay) ### I don't have a receipt, what should I do? [https://help.thanksben.com/en/articles/7913763-i-don-t-have-a-receipt-what-should-i-do](https://help.thanksben.com/en/articles/7913763-i-don-t-have-a-receipt-what-should-i-do) ### Submitting a receipt for a Ben card transaction [https://help.thanksben.com/en/articles/4846530-submitting-a-receipt-for-a-ben-card-transaction](https://help.thanksben.com/en/articles/4846530-submitting-a-receipt-for-a-ben-card-transaction) ### Submitting a receipt on the Ben App [https://help.thanksben.com/en/articles/8613758-submitting-a-receipt-on-the-ben-app](https://help.thanksben.com/en/articles/8613758-submitting-a-receipt-on-the-ben-app) --- ### Updating the phone number connected to your Ben card [https://help.thanksben.com/en/articles/5954409-updating-the-phone-number-connected-to-your-ben-card](https://help.thanksben.com/en/articles/5954409-updating-the-phone-number-connected-to-your-ben-card) ### Resetting your passcode [https://help.thanksben.com/en/articles/9346436-resetting-your-passcode](https://help.thanksben.com/en/articles/9346436-resetting-your-passcode) ### I can’t add my Ben card to my Apple/Google Pay Wallet [https://help.thanksben.com/en/articles/7146586-i-can-t-add-my-ben-card-to-my-apple-google-pay-wallet](https://help.thanksben.com/en/articles/7146586-i-can-t-add-my-ben-card-to-my-apple-google-pay-wallet) ### Freezing/unfreezing your Ben card [https://help.thanksben.com/en/articles/5393941-freezing-unfreezing-your-ben-card](https://help.thanksben.com/en/articles/5393941-freezing-unfreezing-your-ben-card) ### How To View Your Card Details [https://help.thanksben.com/en/articles/9921993-how-to-view-your-card-details](https://help.thanksben.com/en/articles/9921993-how-to-view-your-card-details) ### What billing address do I use? [https://help.thanksben.com/en/articles/4846514-what-billing-address-do-i-use](https://help.thanksben.com/en/articles/4846514-what-billing-address-do-i-use) --- ### Do I incur any fees when I use my Ben card abroad? [https://help.thanksben.com/en/articles/4846507-do-i-incur-any-fees-when-i-use-my-ben-card-abroad](https://help.thanksben.com/en/articles/4846507-do-i-incur-any-fees-when-i-use-my-ben-card-abroad) ### How to view your cards PIN [https://help.thanksben.com/en/articles/12688516-how-to-view-your-cards-pin](https://help.thanksben.com/en/articles/12688516-how-to-view-your-cards-pin) ### Adding your Ben card to a Google Wallet [https://help.thanksben.com/en/articles/6003982-adding-your-ben-card-to-a-google-wallet](https://help.thanksben.com/en/articles/6003982-adding-your-ben-card-to-a-google-wallet) ### My transaction did not go through and now it is 'pending'. When will I get the money back? [https://help.thanksben.com/en/articles/5395250-my-transaction-did-not-go-through-and-now-it-is-pending-when-will-i-get-the-money-back](https://help.thanksben.com/en/articles/5395250-my-transaction-did-not-go-through-and-now-it-is-pending-when-will-i-get-the-money-back) ### What are Merchant Category Codes? [https://help.thanksben.com/en/articles/8395083-what-are-merchant-category-codes](https://help.thanksben.com/en/articles/8395083-what-are-merchant-category-codes) --- ### How do I activate my Physical Ben card? [https://help.thanksben.com/en/articles/4845185-how-do-i-activate-my-physical-ben-card](https://help.thanksben.com/en/articles/4845185-how-do-i-activate-my-physical-ben-card) ### How to set your card shipping address [https://help.thanksben.com/en/articles/9626973-how-to-set-your-card-shipping-address](https://help.thanksben.com/en/articles/9626973-how-to-set-your-card-shipping-address) --- ### Do I have to submit a receipt for every transaction? [https://help.thanksben.com/en/articles/4846533-do-i-have-to-submit-a-receipt-for-every-transaction](https://help.thanksben.com/en/articles/4846533-do-i-have-to-submit-a-receipt-for-every-transaction) --- ### Submitting a reimbursement request [https://help.thanksben.com/en/articles/5388158-submitting-a-reimbursement-request](https://help.thanksben.com/en/articles/5388158-submitting-a-reimbursement-request) ### How to update the bank details for your reimbursement [https://help.thanksben.com/en/articles/5394131-how-to-update-the-bank-details-for-your-reimbursement](https://help.thanksben.com/en/articles/5394131-how-to-update-the-bank-details-for-your-reimbursement) ### Reimbursement Timelines: When to Expect Your Payment [https://help.thanksben.com/en/articles/5394110-reimbursement-timelines-when-to-expect-your-payment](https://help.thanksben.com/en/articles/5394110-reimbursement-timelines-when-to-expect-your-payment) ### Can I cancel a reimbursement request? [https://help.thanksben.com/en/articles/8232982-can-i-cancel-a-reimbursement-request](https://help.thanksben.com/en/articles/8232982-can-i-cancel-a-reimbursement-request) ### Reimbursement restrictions [https://help.thanksben.com/en/articles/10354311-reimbursement-restrictions](https://help.thanksben.com/en/articles/10354311-reimbursement-restrictions) ### I haven't received my reimbursement. Why? [https://help.thanksben.com/en/articles/11985562-i-haven-t-received-my-reimbursement-why](https://help.thanksben.com/en/articles/11985562-i-haven-t-received-my-reimbursement-why)