# Re-authenticating Your HRIS

Written by Konky Wang  
October 23, 2025

Sometimes, you’ll need to **re-authenticate your HRIS integration** in the Admin Control Centre of your company Ben account. This keeps the connection active so Ben can continue receiving updates from your HRIS platform.

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## Why Re-authentication Matters

If you don’t re-authenticate, a few things might go wrong:

- Updates from your HRIS won’t come through automatically.
- New hires or leavers might not show up correctly on Ben.
- Employees could be reported late as new joiners, affecting their benefits coverage.
- Employees who should no longer have benefits may still appear as active.
- Any changes employees make might not be shared with benefit providers.

Basically, keeping the integration up-to-date ensures everything runs smoothly — no one misses out on their benefits!

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## How to Re-authenticate Your HRIS

1. Go to your **Admin Portal** in Ben, head to the **Integrations** page, and click **Integrate HR System** in the top right corner.
2. Select your HRIS system — make sure it’s the same one you used before — and follow the on-screen steps.
3. After completing these steps, you’ll see two integrations:
   - Your old integration will show as **Enabled**.
   - Your new integration will show as **Pending Activation**.

At this point, our team will finalise the new connection. Once everything is ready, it'll update on the Ben platform as **Active** — and you’ll be all set! 🎉

*If your company has more than one instance, you only need to complete this for one instance. We’ll transfer the configuration to your other instances as needed.*