# Group Life Insurance Support Services

**We believe insurance is about more than money. It’s about helping people when they need it most.**  
**That’s why we include a range of Support Services with all our products, at no extra cost.**

## What’s included?

## Bereavement

## Counselling

Losing someone close can be  
devastating – no one should go  
through it alone. Our bereavement  
counselling service provides up to  
four telephone sessions with  
a qualified counsellor.<sup>1</sup>

## Probate

## Helpline

Our Probate helpline provides  
over the phone expert advice on  
contents of a will, administration  
of estate, finding missing  
beneficiaries, applications for  
grants of representation and deeds  
of renunciation.<sup>2</sup>

## Who can use it?

• UK-based employees covered under a Group Life Insurance  
policy

• Immediate family members if the employee passes away²

## Who can use it?

• UK-based employees  
covered under a Group  
Life Insurance policy

• Immediate family members³

## WeCare

## CLASS only

WeCare is a 24/7 online GP,  
mental health support service,  
a get fit programme, legal and  
financial guidance, plus much  
more. Using their phone, tablet  
or desktop, employees and  
their families have 24/7 access  
to thousands of experts.

## Who can use it?

• All UK-based employees,  
whether insured or not

• Immediate family members of  
the employee¹

**myStrength**

myStrength is your new mental  
wellbeing app, designed to help  
your employees overcome  
life’s challenges. Support is  
personalised based on the  
employee’s preferences, helping  
them to tackle specific issues in  
their lives before they develop  
into bigger problems.

## Who can use it?

• myStrength is available to all workplace protection  
policyholders at no  
additional cost

• It can be used by all employees, whether insured or not, as  
well as their immediate family  
members aged 16 or over¹

## ToothFairy

ToothFairy is the UK’s first  
health regulated, smart dental  
app. Designed by dentists and  
partnering with real dentists in  
the UK, ToothFairy provides instant  
access to advice, guidance, and  
prescriptions, all from the comfort  
of your employees’ homes.

## Who can use it?

• All UK-based employees, whether insured or not,  
but it doesn’t extend  
to family members

• ToothFairy is available to all workplace protection  
policyholders at no extra cost

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# Save with Canada Life

**Employers save money and improve their benefits**  
**package with our Group Life Assurance policies.**

|  | Support Service Cost | Cost per Employee(if available to purchase) |
| --- | --- | --- |
| WeCare(CLASS only) | Included free | £254 |
| Bereavement Counselling | Included free | £155 |
| Probate Helpline | Included free | £155 |
| Total | Included free | £30 |

**These services are non-contractual benefits provided through Canada Life and can be altered or**  
**withdrawn at any time.**

1  Adults (18+) receive, based on clinical assessment, up to 4 structure telephone sessions. Children (under  
the age of 18) are eligible for a 90-minute session.

2 Immediate family of deceased member which includes any spouse, partner, parent or sibling living in the  
same household; any legal dependant under the age of 21 and in full time education; or any other legal  
dependant who is dependent on the member because of disability.

3 Service is unavailable over bank holidays.

4 £25 per month or £300 per year. Teladoc 2021.

5 LifeWorks 2017. Estimated standalone cost per employee for the Bereavement Counselling and Probate  
Helpline Support Service.