Group Life Insurance Support Services

We believe insurance is about more than money. It’s about helping people when they need it most.
That’s why we include a range of Support Services with all our products, at no extra cost.

What’s included?

Bereavement

Counselling

Losing someone close can be
devastating – no one should go
through it alone. Our bereavement
counselling service provides up to
four telephone sessions with
a qualified counsellor.¹

Probate

Helpline

Our Probate helpline provides
over the phone expert advice on
contents of a will, administration
of estate, finding missing
beneficiaries, applications for
grants of representation and deeds
of renunciation.²

Who can use it?

• UK-based employees covered under a Group Life Insurance
policy

• Immediate family members if the employee passes away²

Who can use it?

• UK-based employees
covered under a Group
Life Insurance policy

• Immediate family members³

WeCare

CLASS only

WeCare is a 24/7 online GP,
mental health support service,
a get fit programme, legal and
financial guidance, plus much
more. Using their phone, tablet
or desktop, employees and
their families have 24/7 access
to thousands of experts.

Who can use it?

• All UK-based employees,
whether insured or not

• Immediate family members of
the employee¹

myStrength

myStrength is your new mental
wellbeing app, designed to help
your employees overcome
life’s challenges. Support is
personalised based on the
employee’s preferences, helping
them to tackle specific issues in
their lives before they develop
into bigger problems.

Who can use it?

• myStrength is available to all workplace protection
policyholders at no
additional cost

• It can be used by all employees, whether insured or not, as
well as their immediate family
members aged 16 or over¹

ToothFairy

ToothFairy is the UK’s first
health regulated, smart dental
app. Designed by dentists and
partnering with real dentists in
the UK, ToothFairy provides instant
access to advice, guidance, and
prescriptions, all from the comfort
of your employees’ homes.

Who can use it?

• All UK-based employees, whether insured or not,
but it doesn’t extend
to family members

• ToothFairy is available to all workplace protection
policyholders at no extra cost

Save with Canada Life

Employers save money and improve their benefits
package with our Group Life Assurance policies.

These services are non-contractual benefits provided through Canada Life and can be altered or
withdrawn at any time.

1 Adults (18+) receive, based on clinical assessment, up to 4 structure telephone sessions. Children (under
the age of 18) are eligible for a 90-minute session.

2 Immediate family of deceased member which includes any spouse, partner, parent or sibling living in the
same household; any legal dependant under the age of 21 and in full time education; or any other legal
dependant who is dependent on the member because of disability.

3 Service is unavailable over bank holidays.

4 £25 per month or £300 per year. Teladoc 2021.

5 LifeWorks 2017. Estimated standalone cost per employee for the Bereavement Counselling and Probate
Helpline Support Service.