Emergency Carer's Support

Help employees navigate urgent caregiving situations with financial aid.

What is Emergency Carer's Support?

Emergency carer’s support, also known as emergency back-up care, refers to last-minute caregiving services when normal arrangements are disrupted. This generally occurs when a child or adult who normally receives support is unwell, organised care falls through, or an employee is called into work unexpectedly.

Benefits to Employer

Providing back-up care can improve productivity and reduce absenteeism. Employees are less likely to miss work or experience short notice disruptions due to unexpected caregiving responsibilities. As women are more likely to undertake caring duties, offering support can contribute to improving gender equality in the workplace, including improving retention among this group.

Benefits to Employee

Back-up care can help reduce the stress and time pressures associated with caring duties, giving employees peace of mind that there is a reliable solution when their care arrangements are disrupted at short notice. This enables employees to achieve a better work-life balance and be present when they are at work. If employers choose to provide financial support, this can further ease the financial burden associated with caring.

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